SHIPPING POLICY

Last updated: August 24, 2026

Thank you for shopping with BooPaws! 🐾

We work hard to process and deliver your order as quickly and reliably as possible. Please review our shipping information below.

ORDER PROCESSING

Orders are typically processed within 2–4 business days after your order has been successfully placed and payment has been confirmed.

Processing time includes order verification, preparation, packaging, and handoff to the shipping carrier.

Business days do not include weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

ESTIMATED DELIVERY TIME

After the processing period, estimated delivery is:

8–12 business days

Therefore, please allow:

• Processing: 2–4 business days

• Shipping: 8–12 business days after processing

Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures, holidays, weather conditions, or other circumstances outside our reasonable control.

INTERNATIONAL SHIPPING

BooPaws ships to eligible destinations worldwide.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, or similar governmental charges are the responsibility of the customer.

Customs processing may occasionally cause delays beyond our estimated delivery timeframe.

ORDER TRACKING

When tracking is available, you will receive your tracking information by email after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at boohallo32@gmail.com.

We will make reasonable efforts to update the information before the order is shipped, but we cannot guarantee that changes can be made once processing or fulfillment has begun.

DELAYED ORDERS

Occasional delays may occur due to carrier operations, customs processing, high-volume periods, holidays, weather conditions, or circumstances outside our reasonable control.

If your order appears to be significantly delayed, please contact us at boohallo32@gmail.com so we can review the shipment and assist you.

LOST OR DAMAGED PACKAGES

If your order arrives damaged, contains an incorrect item, or appears to have been lost during transit, please contact us as soon as reasonably possible at boohallo32@gmail.com with your order number and relevant details.

Where appropriate, we may request photographs or other information to help us investigate the issue with our logistics partners.

We will review the situation and provide an appropriate solution in accordance with our policies and any applicable consumer protection laws.

MULTIPLE PACKAGES

In some cases, products from the same order may be shipped separately due to inventory availability or fulfillment logistics.

If this happens, your packages may arrive on different days and may have separate tracking information.

CHANGES AND CANCELLATIONS

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may not be able to modify or cancel it.

Any mandatory cancellation rights provided by applicable consumer law remain unaffected.

IMPORTANT DELIVERY INFORMATION

Our 8–12 business day delivery timeframe is an estimate after processing, not a guaranteed delivery date.

Nothing in this Shipping Policy limits or excludes any mandatory consumer rights you may have under applicable law regarding delayed, lost, damaged, or undelivered orders.

CONTACT US

If you have any questions about your shipment or order, please contact:

BooPaws
Email: boohallo32@gmail.com
Website: www.boopaws.store